Frequently Asked Questions
Last Updated on February 29, 2021
Frequently Asked Questions (FAQ)
Welcome to the Amoghtantra.in FAQ section. Below you’ll find answers to some of the most common questions about our products, orders, shipping, and more.
1. What products do you sell?
We offer a wide range of religious and spiritual products, including Rudraksha, Yantras, Pooja Samagri, Vastu items, Idols, and other devotional accessories. All products are sourced and curated with authenticity and spiritual value in mind.
2. Are your Rudraksha and Yantras genuine?
Yes. We ensure that all Rudraksha, Yantras, and other sacred products are sourced from reliable suppliers and undergo quality checks. We do not sell certified gemstones, lucky stones, or healing crystals.
3. Do you sell gemstones or healing crystals?
No. We do not sell gemstones, lucky stones, or healing crystals. Our store focuses solely on religious and spiritual products.
4. How can I place an order?
You can easily place an order through our website https://amoghtantra.in. Simply browse products, add them to your cart, and complete checkout using our secure Razorpay payment gateway.
5. What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Wallet payments through secure gateways. All transactions are encrypted for your safety.
6. How long will my order take to arrive?
Orders are usually processed within 1–3 business days and delivered within 5–7 working days across India. Delivery time may vary depending on your location.
7. Do you ship internationally?
Yes, we ship to selected international destinations. Shipping charges and delivery timelines will be calculated at checkout.
8. Can I cancel my order after placing it?
You can cancel your order within 24 hours of placing it, provided it has not been shipped. Once dispatched, orders cannot be cancelled.
9. What is your return and refund policy?
We accept returns only if the product is damaged, defective, or incorrect at the time of delivery. Refunds are processed within 7–10 working days after approval. For full details, please see our Return Policy.
10. Do you offer replacements?
Yes, if you receive a defective or wrong item, we’ll send a replacement at no additional cost. If a replacement is unavailable, a full refund will be issued.
11. Are your products energized or abhimantrit?
Some Yantras and Rudraksha products are available in energized (abhimantrit) form. This will be clearly mentioned on the product page.
12. Do you provide guidance on product usage?
Yes. Each product comes with detailed usage instructions. You can also contact our team at contact@amoghtantra.in for guidance on proper ritual use or selection.
13. How can I contact customer support?
You can reach our support team at contact@amoghtantra.in for any queries, order updates, or assistance.
14. Do you have a physical store?
Currently, Amoghtantra.in operates exclusively online to ensure fast, nationwide delivery and affordable pricing.
15. How do I know my payment is secure?
We use Razorpay, one of India’s most trusted payment gateways. Your data and transactions are fully encrypted and protected.
16. Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking ID via email/SMS to monitor your delivery status.
